Trustlink Care Services Ltd

Trustlink Care Services Ltd is a home care agency based in Stoke-on-Trent, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Stoke-on-Trent office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Trustlink Care Services. The agency has been registered since August 2021.

Trustlink Care Services Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Trustlink Care Services Ltd has not published its rates and we are still collecting figures for Stoke-on-Trent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 74 registered home care agencies in Stoke-on-Trent. Others working the same area include UK Care Excel Ltd, Prime Staff and Jump 2 Independence Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.