Cream Home Care Limited
Office: 2 Victoria Square, Hanley, Stoke-on-Trent, ST1 4JH
Cream Home Care supports families in Stoke-on-Trent and Newcastle-under-Lyme with domiciliary care, companionship and respite support.
Home care agency · Cream Home Care

- Hourly rate
- £26 to £38
- an hour, published by the agency, September 2026
- Live-in care
- £220
- a week, September 2026
- CQC rating
- Not yet rated
- Family reviews
- None yet
- be the first
Compare with a carer you choose through PrimeCarers
About £448 a week for two one-hour visits a day
Live-in care £220 a week
Typically £20, about £280 a week for the same visits
Your own carer could cost about £168 a week less, £8,736 over a year
Live-in care near Stoke-on-Trent typically £1,050 a week.
PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.
About Cream Home Care Limited
Cream Home Care Limited is a home care agency based in Stoke-on-Trent, registered with the Care Quality Commission to provide personal care to people in their own homes. It Cream Home Care supports families in Stoke-on-Trent and Newcastle-under-Lyme with domiciliary care, companionship and respite support. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care and companionship without personal care. It is run by Cream Home Care. The agency has been registered since October 2021.
Cream Home Care Limited has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.
Cream Home Care Limited charges £26 to £38 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £448 a week. Live-in care is £220 a week. That is about 12% above the typical hourly rate in Stoke-on-Trent of £28.50.
On how it works, the agency says: 30 minute visits and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.
There are 74 registered home care agencies in Stoke-on-Trent. Others working the same area include St Dominic's Court, Prestige Nursing & Care Stoke on Trent and Camoys Court, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.
Care offered
- Hourly visits
- Live-in care
- Respite care
- Companionship without personal care
How they work
- 30 minute visits
Money
- Takes council-funded clients
Read from the agency’s own website. Details change; check when you call.
Registered with the CQC for
- Older people
- Dementia
- Younger adults
- Learning disabilities
- Mental health
- Physical disabilities
- Sensory impairment
- Supported living
Postcode districts covered
ST1, ST10, ST11, ST12, ST2, ST3, ST4, ST5, ST6, ST7, ST8, ST9
Read from the agency's website; ring to check yours.
Registration
- Provider
- Cream Home Care Limited
- Registered with CQC
- October 2021
- Latest CQC rating
- Not yet rated
- Council area
- Stoke-on-Trent
- Office town
- Stoke-on-Trent
Rates
Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.
| Type of care | Rate | Where this came from |
|---|---|---|
| Hourly visits | £26 to £38 an hour as of September 2026 From the agency's website “standard visiting care at £26 to £38 an hour, with an average of about £32” View on Cream Home Care Limited’s website | From the agency's website “standard visiting care at £26 to £38 an hour, with an average of about £32” View on Cream Home Care Limited’s website |
| Sleeping night | £260 a night as of September 2026 From the agency's website “waking overnight care can reach about £260 per night” View on Cream Home Care Limited’s website | From the agency's website “waking overnight care can reach about £260 per night” View on Cream Home Care Limited’s website |
| Live-in care | £220 a week as of September 2026 From the agency's website “live-in care is around £220 per day” View on Cream Home Care Limited’s website | From the agency's website “live-in care is around £220 per day” View on Cream Home Care Limited’s website |
For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Stoke-on-Trent is typically £1,050 a week.
Reviews
No reviews yet. If you know this agency, yours would be the first and would help other families.
Common questions about Cream Home Care Limited
How much does Cream Home Care Limited charge an hour?
Cream Home Care Limited charges £26 to £38 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.
Does Cream Home Care Limited offer live-in care?
Yes. Cream Home Care Limited charges £220 a week for live-in care (as of September 2026).
What is the CQC rating for Cream Home Care Limited?
Cream Home Care Limited has not yet been rated by the CQC. New agencies are usually inspected within their first year or so.
Which areas does Cream Home Care Limited cover?
Cream Home Care Limited Cream Home Care supports families in Stoke-on-Trent and Newcastle-under-Lyme with domiciliary care, companionship and respite support. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.
Does Cream Home Care Limited care for people with dementia?
Yes. Cream Home Care Limited is registered with the CQC to care for people living with dementia.
Other agencies covering Stoke-on-Trent
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