The Care and Support Group Tyneside

The Care and Support Group Tyneside is a home care agency based in Newcastle upon Tyne, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Newcastle upon Tyne office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of My Homecare, which has 7 branches in England. The agency has been registered since February 2021.

At its latest inspection, published July 2022, the CQC rated The Care and Support Group Tyneside Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

The Care and Support Group Tyneside has not published its rates and we are still collecting figures for Newcastle upon Tyne. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 45 registered home care agencies in Newcastle upon Tyne. Others working the same area include Steps Support, Prism Care (North East) CIC and Housing & Care 21 Winton Court. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.