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CQC: Good

SureCare Gateshead

Office: Office B4, Design Works, William Street, Felling, Gateshead, NE10 0JP

Most likely works within about 9 miles of its Gateshead office, which is our estimate rather than something the agency has told us.

Home care agency · Tyne & Wear Care Services

Hourly rate
£30
an hour, reported by the agency, September 2026
Live-in care
–
CQC rating
Good
March 2026
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

SureCare Gateshead's reported rate
£30an hour

About £420 a week for two one-hour visits a day

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £140 a week less, £7,280 over a year

Live-in care near Gateshead typically £1,100 a week.

See carers near Gateshead
47 live-in carers on PrimeCarers within about an hour of Gateshead

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About SureCare Gateshead

SureCare Gateshead is a home care agency based in Gateshead, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Gateshead office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits. It is run by Tyne & Wear Care Services. The agency has been registered since May 2024.

At its latest inspection, published March 2026, the CQC rated SureCare Gateshead Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

SureCare Gateshead has told us it charges £30 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £420 a week.

On how it works, the agency says: employs its carers, care within 7 days, free assessment, male or female carer on request and bank holidays cost more. Details like these come from the agency's own website and change, so confirm them when you call.

There are 41 registered home care agencies in Gateshead. Others working the same area include Boomerang Healthcare Ltd, Newcastle (Extra Care/Homecare) and KM Home Support, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits

How they work

  • Employs its carers
  • care within 7 days
  • Free assessment
  • Male or female carer on request

Money

  • Bank holidays cost more

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Mental health
  • Physical disabilities
  • Sensory impairment

Registration

Registered with CQC
May 2024
Latest CQC rating
Good (March 2026)
Council area
Gateshead
Office town
Gateshead
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£30 an hour
as of September 2026
Reported by the agency
“1-hour call – £30”
Bank holiday hourly rate
£45 to £60 an hour
as of September 2026
Reported by the agency
“Bank Holidays – time and a half; Christmas Day, Boxing Day and New Year's Day – double time”
30 minute visit
£21 a visit
as of September 2026
Reported by the agency
“30-minute call – £21”
45 minute visit
£26 a visit
as of September 2026
Reported by the agency
“45-minute call – £26”

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Gateshead is typically £1,100 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about SureCare Gateshead

How much does SureCare Gateshead charge an hour?

SureCare Gateshead charges £30 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does SureCare Gateshead offer live-in care?

SureCare Gateshead does not list live-in care on its website as far as we can see. If you need live-in care, filter the Gateshead listing for agencies that offer it.

What is the CQC rating for SureCare Gateshead?

The Care Quality Commission rated SureCare Gateshead Good in March 2026. The full inspection report is on the CQC website.

Which areas does SureCare Gateshead cover?

SureCare Gateshead most likely works within about 9 miles of its Gateshead office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does SureCare Gateshead care for people with dementia?

Yes. SureCare Gateshead is registered with the CQC to care for people living with dementia.

Other agencies covering Gateshead

Boomerang Healthcare Ltd, Gateshead

Boomerang Healthcare Ltd

Gateshead, NE10 · Covers this postcode
CQC: Good
Live-inDementiaNightsEnd of lifeEmploys carersBoomerang Healthcare
Rates not published
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Gateshead

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

47 live-in carers on PrimeCarers within about an hour of Gateshead
Hourly visits
£18 to £25an hour
Live-in typically £1,100 a week

KM Home Support

Washington, NE38 · Covers this postcode
CQC: Not yet rated
Live-inNightsEnd of life30 min visitsEmploys carersMrs Kelly McGillan
Rates not published
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour