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CQC: Good

Newcastle (Extra Care/Homecare)

Office: Hoults Yard, Walker Road, Newcastle upon Tyne, NE6 2HL

At Dale Care, we are proud to deliver exceptional care within County Durham, Gateshead, Hartlepool, Middlesbrough, Newcastle, Redcar, Stockton, and Extra Care Facilities.

Home care agency · Clece Care Services

Hourly rate
£12.23
an hour, published by the agency, September 2026
Live-in care
Offered
price not published
CQC rating
Good
November 2025
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Newcastle (Extra Care/Homecare)'s stated rate
£12.23an hour

About £171 a week for two one-hour visits a day

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

A similar price, with the same carer every time and you choosing who it is.

Live-in care near Newcastle upon Tyne typically £1,050 a week.

See carers near Newcastle upon Tyne
35 live-in carers on PrimeCarers within about an hour of Newcastle upon Tyne

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Newcastle (Extra Care/Homecare)

Newcastle (Extra Care/Homecare) is a home care agency based in Newcastle upon Tyne, registered with the Care Quality Commission to provide personal care to people in their own homes. It At Dale Care, we are proud to deliver exceptional care within County Durham, Gateshead, Hartlepool, Middlesbrough, Newcastle, Redcar, Stockton, and Extra Care Facilities. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care and end of life care. It is part of Clece Care Services, which has 50 branches in England. The agency has been registered since June 2023.

At its latest inspection, published November 2025, the CQC rated Newcastle (Extra Care/Homecare) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Newcastle (Extra Care/Homecare) charges £12.23 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £171 a week.

On how it works, the agency says: 60 minute visits and 35 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 45 registered home care agencies in Newcastle upon Tyne. Others working the same area include Philip Parkinson Homecare Ltd, Hales Group Ltd Newcastle and North East Supported Living Services, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Respite care
  • End of life care

Experience with

  • Dementia
  • Complex clinical care

How they work

  • 60 minute visits
  • 35 years operating

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment
  • Extra care housing

Postcode districts covered

DH1, DH2, DH3, DH4, DH6, DH7, DH8, DH9, DL12, DL13, DL14, DL15, DL16, DL17, DL4, DL5, NE10, NE11, NE16, NE17, NE21, NE39, NE40, NE8, NE9, SR7, SR8, ST5, TS1, TS10, TS11, TS2, TS21, TS22, TS24, TS25, TS26, TS27, TS28, TS29, TS3, TS4, TS5, TS6, TS7, TS8

Read from the agency's website; ring to check yours.

Registration

Brand
Clece Care Services
Registered name
Dale Care - Newcastle (Extra Care/Homecare)
Registered with CQC
June 2023
Latest CQC rating
Good (November 2025)
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£12.23 an hour
as of September 2026
From the agency's website
“Salary £12.23 per hour”
View on Newcastle (Extra Care/Homecare)’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Newcastle upon Tyne is typically £1,050 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Newcastle (Extra Care/Homecare)

How much does Newcastle (Extra Care/Homecare) charge an hour?

Newcastle (Extra Care/Homecare) charges £12.23 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Newcastle (Extra Care/Homecare) offer live-in care?

Yes, Newcastle (Extra Care/Homecare) lists live-in care among its services, but has not published a weekly price. Agencies in England usually charge £1,200 to £1,750 a week.

What is the CQC rating for Newcastle (Extra Care/Homecare)?

The Care Quality Commission rated Newcastle (Extra Care/Homecare) Good in November 2025. The full inspection report is on the CQC website.

Which areas does Newcastle (Extra Care/Homecare) cover?

Newcastle (Extra Care/Homecare) At Dale Care, we are proud to deliver exceptional care within County Durham, Gateshead, Hartlepool, Middlesbrough, Newcastle, Redcar, Stockton, and Extra Care Facilities. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Newcastle (Extra Care/Homecare) care for people with dementia?

Yes. Newcastle (Extra Care/Homecare) is registered with the CQC to care for people living with dementia.

PrimeCarersAnother option

Choose your own carer in Newcastle upon Tyne

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

35 live-in carers on PrimeCarers within about an hour of Newcastle upon Tyne
Hourly visits
£18 to £25an hour
Live-in typically £1,050 a week

See all 50 Clece Care Services branches