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CQC: Good

Social Return Case Management Ltd

Office: Adelaide Court, Belmont Business Park, Durham, DH1 1TW

Further south we have case managers covering London, The South East, some of whom also cover areas of the Midlands.

Home care agency · Social Return Case Management

Hourly rate
Not published
Live-in care
–
CQC rating
Good
November 2025
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Social Return Case Management Ltd's rate

Not published. Ask the agency for a written price list.

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Live-in care near County Durham typically £1,060 a week.

See carers near Durham
46 live-in carers on PrimeCarers within about an hour of County Durham

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Social Return Case Management Ltd

Social Return Case Management Ltd is a home care agency based in Durham, in the County Durham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Further south we have case managers covering London, The South East, some of whom also cover areas of the Midlands. It is registered to care for older people and younger adults. Its website lists hourly visits. It is run by Social Return Case Management. The agency has been registered since July 2022.

At its latest inspection, published November 2025, the CQC rated Social Return Case Management Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Social Return Case Management Ltd has not published its rates and we are still collecting figures for County Durham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: employs its carers, free assessment and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 60 registered home care agencies in County Durham. Others working the same area include Second to None Care Ltd, Dale Care Durham and KM Home Support, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits

How they work

  • Employs its carers
  • Free assessment

Money

  • Private clients only

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Younger adults

Postcode districts covered

E1, E10, E11, E12, E13, E14, E15, E16, E17, E18, E2, E3, E4, E5, E6, E7, E8, E9, EN1, EN5, HA1, HA3, HA5, HA7, HA8, IG1, KT3, N1, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N2, N20, N21, N22, N3, N4, N5, N6, N7, N8, N9, NW10, NW11, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, SE1, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE18, SE19, SE2, SE20, SE21, SE22, SE23, SE25, SE26, SE27, SE28, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW1P, SW1W, SW2, SW20, SW3, SW4, SW6, SW7, SW8, SW9, TW4, W10, W11, W13, W2, W3, W4, W5, W6, W7, W8, W9

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
July 2022
Latest CQC rating
Good (November 2025)
Council area
County Durham
Office town
Durham
Read the full CQC inspection report

Rates

Social Return Case Management Ltd has not published its rates and has not yet told us what they are. Carers on PrimeCarers show their rate on their profile: £18 to £25 an hour for visits.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Social Return Case Management Ltd

How much does Social Return Case Management Ltd charge an hour?

Social Return Case Management Ltd has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.

Does Social Return Case Management Ltd offer live-in care?

Social Return Case Management Ltd does not list live-in care on its website as far as we can see. If you need live-in care, filter the County Durham listing for agencies that offer it.

What is the CQC rating for Social Return Case Management Ltd?

The Care Quality Commission rated Social Return Case Management Ltd Good in November 2025. The full inspection report is on the CQC website.

Which areas does Social Return Case Management Ltd cover?

Social Return Case Management Ltd Further south we have case managers covering London, The South East, some of whom also cover areas of the Midlands. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Social Return Case Management Ltd care for people with dementia?

Social Return Case Management Ltd is not registered with the CQC for dementia care. If that is needed, filter the County Durham listing for agencies that are.

PrimeCarersAnother option

Choose your own carer in Durham

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

46 live-in carers on PrimeCarers within about an hour of County Durham
Hourly visits
£18 to £25an hour
Live-in typically £1,060 a week

Dale Care Durham

Durham, DH7 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeClece Care Services
Rates not published
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

KM Home Support

Washington, NE38 · Covers this postcode
CQC: Not yet rated
Live-inNightsEnd of life30 min visitsEmploys carersMrs Kelly McGillan
Rates not published
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour