Dale Care Durham

Dale Care Durham is a home care agency based in Durham, in the County Durham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It At Dale Care, we are proud to deliver exceptional care within County Durham, Gateshead, Hartlepool, Middlesbrough, Newcastle, Redcar, Stockton, and Extra Care Facilities. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, end of life care and companionship without personal care. It is part of Clece Care Services, which has 50 branches in England. The agency has been registered since November 2021.

At its latest inspection, published March 2023, the CQC rated Dale Care Durham Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Dale Care Durham has not published its rates and we are still collecting figures for County Durham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: care within 24 hours and free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 60 registered home care agencies in County Durham. Others working the same area include Second to None Care Ltd, KM Home Support and Boomerang Healthcare Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.