Simplified Staffing Limited Highland House

Simplified Staffing Limited Highland House is a home care agency based in Mitcham, in the Merton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Mitcham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is part of Simplified Staffing, which has 3 branches in England. The agency has been registered since November 2018.

At its latest inspection, published June 2023, the CQC rated Simplified Staffing Limited Highland House Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Simplified Staffing Limited Highland House has not published its rates and has not yet told us what they are. Home care agencies in Merton with a rate on record typically charge about £25.50 an hour and £1,400 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 57 registered home care agencies in Merton. Others working the same area include Enterprise Care Support Limited, Polly Care Services and Forever Good Care Ltd T/A Caremark Merton, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.