Polly Care Services

Polly Care Services is a home care agency based in Mitcham, in the Merton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Covers Merton, Surrey, Hart, Rushmoore, Basingstoke & Deane, Hampshire. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, 24-hour care and respite care. The agency has been registered since February 2020.

At its latest inspection, published September 2022, the CQC rated Polly Care Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Polly Care Services has not published its rates and has not yet told us what they are. Home care agencies in Merton with a rate on record typically charge about £25.50 an hour and £1,400 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers and free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 57 registered home care agencies in Merton. Others working the same area include Enterprise Care Support Limited, Forever Good Care Ltd T/A Caremark Merton and Merton, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.