Polly Care Services

Polly Care Services is a home care agency based in Mitcham, in the Merton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Mitcham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. The agency has been registered since February 2020.

At its latest inspection, published September 2022, the CQC rated Polly Care Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Polly Care Services has not published its rates and we are still collecting figures for Merton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 57 registered home care agencies in Merton. Others working the same area include Angels Place Access House, Care Sante Merton and Micbee Care & Employment Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.