Cumbria

Cumbria is a home care agency based in Whitehaven, in the Cumberland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Whitehaven office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a sensory impairment. It is part of Simple Touches Care, which has 2 branches in England. The agency has been registered since June 2024.

Cumbria has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Cumbria has not published its rates and we are still collecting figures for Cumberland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 58 registered home care agencies in Cumberland. Others working the same area include Bellcare Domiciliary Care Services Ltd, Luminary Care Limited and Kent Street, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.