Kent Street

Kent Street is a home care agency based in Kendal, in the Westmorland and Furness council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Expanding Services across South Cumbria & Lancashire County and Chelmsford & Essex County. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, 24-hour care and respite care. It is run by MK Hospital@Home. The agency has been registered since August 2022.

At its latest inspection, published January 2024, the CQC rated Kent Street Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Kent Street has not published its rates and we are still collecting figures for Westmorland and Furness. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: employs its carers, 24/7 on-call, care within 24 hours and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 48 registered home care agencies in Westmorland and Furness. Others working the same area include The Oaklea Trust (South Lakes & Furness), Lakes Home Care Ltd and Home Instead Senior Care, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.