Shiloh Healthcare Services Ltd

Shiloh Healthcare Services Ltd is a home care agency based in Derby, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Derby office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, 24-hour care, respite care and end of life care. It is run by Shiloh Healthcare Services. The agency has been registered since September 2019.

At its latest inspection, published June 2022, the CQC rated Shiloh Healthcare Services Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Shiloh Healthcare Services Ltd has not published its rates and has not yet told us what they are. Home care agencies in Derby with a rate on record typically charge about £28.75 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call and free assessment. Details like these come from the agency's own website and change, so confirm them when you call.

There are 116 registered home care agencies in Derby. Others working the same area include Haven Home Care Group Ltd, Home Support Services and Access Care Solutions, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.