Home Support Services

Home Support Services is a home care agency based in Derby, registered with the Care Quality Commission to provide personal care to people in their own homes. It We cover Derby and the surrounding villages of Derbyshire. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits and respite care. It is run by Smallwood Consultancy. The agency has been registered since November 2016.

At its latest inspection, published December 2019, the CQC rated Home Support Services Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Support Services has not published its rates and has not yet told us what they are. Home care agencies in Derby with a rate on record typically charge about £28.75 an hour and £1,675 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 24/7 on-call and 25 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 116 registered home care agencies in Derby. Others working the same area include Haven Home Care Group Ltd, Access Care Solutions and SentriCare East Mids Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.