Serendip Home Care Limited

Serendip Home Care Limited is a home care agency based in New Milton, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its New Milton office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, respite care and end of life care. It is run by Serendip Home Care. The agency has been registered since February 2018.

At its latest inspection, published April 2019, the CQC rated Serendip Home Care Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Serendip Home Care Limited has not published its rates and has not yet told us what they are. Home care agencies in Hampshire with a rate on record typically charge about £30 an hour and £1,500 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: free assessment and happy with pets. Details like these come from the agency's own website and change, so confirm them when you call.

There are 331 registered home care agencies in Hampshire. Others working the same area include Agincare UK New Milton, Home Instead New Forest and Christchurch Care, 7 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.