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CQC: Good

Home Instead New Forest

Office: 5 Rashley Mews, High Street, Lymington, SO41 9AR

Our office provides care for people at home in the following areas: Totton, New Milton, Lymington, Hythe, Marchwood, Barton on Sea, Milford on Sea, Brockenhurst, Lyndhurst, Beaulieu, If your town doesn’t appear above please check the postcodes below to see if we cover your area.

Home care agency · Caballus Home Care

Hourly rate
Not published
area typical £30
Live-in care
£1,350 to £2,000
a week, September 2026
CQC rating
Good
May 2023
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Hampshire
£30an hour

About £420 a week for two one-hour visits a day

Live-in care £1,350 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £140 a week less, £7,280 over a year

Live-in care near Hampshire typically £1,120 a week.

See carers near Lymington
26 live-in carers on PrimeCarers within about an hour of Hampshire

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Home Instead New Forest

Home Instead New Forest is a home care agency based in Lymington, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Our office provides care for people at home in the following areas: Totton, New Milton, Lymington, Hythe, Marchwood, Barton on Sea, Milford on Sea, Brockenhurst, Lyndhurst, Beaulieu, If your town doesn’t appear above please check the postcodes below to see if we cover your area. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care, same-day start and end of life care. It is run by Caballus Home Care. The agency has been registered since October 2021.

At its latest inspection, published May 2023, the CQC rated Home Instead New Forest Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead New Forest charges £1,350 to £2,000 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is £1,350 to £2,000 a week.

On how it works, the agency says: employs its carers, 20 years operating and home instead. Details like these come from the agency's own website and change, so confirm them when you call.

There are 331 registered home care agencies in Hampshire. Others working the same area include New Forest Homecare Ltd, Christchurch Care and Snowflake Healthcare Ltd, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Respite care
  • Same-day start
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia
  • Parkinson's
  • Complex clinical care

How they work

  • Employs its carers
  • 20 years operating
  • Home Instead

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

BH23, BH24, BH25, CT21, SO40, SO41, SO42, SO43, SO45

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
October 2021
Latest CQC rating
Good (May 2023)
Council area
Hampshire
Office town
Lymington
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
£1,350 to £2,000 a week
as of September 2026
From the agency's website
“Live-in Care through an agency often ranges from around £1,350 to £2,000 per week in the UK”
View on Home Instead New Forest’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Hampshire is typically £1,120 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Home Instead New Forest

How much does Home Instead New Forest charge an hour?

Home Instead New Forest charges £1,350 to £2,000 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Home Instead New Forest offer live-in care?

Yes. Home Instead New Forest charges £1,350 to £2,000 a week for live-in care (as of September 2026).

What is the CQC rating for Home Instead New Forest?

The Care Quality Commission rated Home Instead New Forest Good in May 2023. The full inspection report is on the CQC website.

Which areas does Home Instead New Forest cover?

Home Instead New Forest Our office provides care for people at home in the following areas: Totton, New Milton, Lymington, Hythe, Marchwood, Barton on Sea, Milford on Sea, Brockenhurst, Lyndhurst, Beaulieu, If your town doesn’t appear above please check the postcodes below to see if we cover your area. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Home Instead New Forest care for people with dementia?

Yes. Home Instead New Forest is registered with the CQC to care for people living with dementia.

Other agencies covering Lymington

New Forest Homecare Ltd

Lymington, SO41 · Covers this postcode
CQC: Good
Rates not published
Area typical £30 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Lymington

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

26 live-in carers on PrimeCarers within about an hour of Hampshire
Hourly visits
£18 to £25an hour
Live-in typically £1,120 a week

Christchurch Care

Christchurch, BH23 · Covers this postcode
CQC: Good
Live-inDementiaNights30 min visitsEmploys carersChristchurch Care
Rates not published
Area typical £30 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
Snowflake Healthcare Ltd, Southampton

Snowflake Healthcare Ltd

Southampton, SO14 · Covers this postcode
CQC: Good
Live-inDementiaEnd of life30 min visitsSnowflake Healthcare
Hourly visits
from £21 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour