Scott Care's Medway Branch

Scott Care's Medway Branch is a home care agency based in Rochester, in the Medway council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Rochester office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Scott Care. The agency has been registered since April 2011.

At its latest inspection, published December 2022, the CQC rated Scott Care's Medway Branch Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Scott Care's Medway Branch has not published its rates and we are still collecting figures for Medway. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 102 registered home care agencies in Medway. Others working the same area include Caremark (Dartford, Gravesham & Medway), I Say Supported Living Services Limited and Daisy Care Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.