Independent Care and Support Limited

Independent Care and Support Limited is a home care agency based in Rochester, in the Medway council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It We support clients across Rochester, Strood, Chatham, Gillingham, Rainham, Cuxton, Halling, Cliffe, Hoo, Stoke, Higham and surrounding areas. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. Its website lists hourly visits, respite care, end of life care and companionship without personal care. It is run by Independent Care & Support. The agency has been registered since July 2013.

At its latest inspection, published May 2023, the CQC rated Independent Care and Support Limited Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Independent Care and Support Limited has not published its rates and we are still collecting figures for Medway. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: employs its carers, 24/7 on-call and 25 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 102 registered home care agencies in Medway. Others working the same area include Azure Care, Bumade Healthcare Services Ltd and Intrinsic Care, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.