Sanctuary Supported Living (Oleander House)

Sanctuary Supported Living (Oleander House) is a home care agency based in Telford, in the Telford and Wrekin council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Telford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is part of Sanctuary Care, which has 11 branches in England. The agency has been registered since June 2015.

At its latest inspection, published December 2019, the CQC rated Sanctuary Supported Living (Oleander House) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Sanctuary Supported Living (Oleander House) has not published its rates and we are still collecting figures for Telford and Wrekin. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 61 registered home care agencies in Telford and Wrekin. Others working the same area include Lexrae Support Ltd, Caero Healthcare Limited and Telford. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.