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CQC: Good

Routes Healthcare Burnley

Office: Office 16, Northbridge House, Elm Street Business Park, Burnley, BB10 1PD

Our Burnley team provides exceptional care services throughout East Lancashire, including Burnley, Padiham, Nelson, Colne, and surrounding areas.

Home care agency · Routes Healthcare

Photo from Routes Healthcare Burnley
From the agency's website
Hourly rate
Not published
area typical £25
Live-in care
from £1,260
a week, September 2026
CQC rating
Good
July 2023
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Lancashire
£25an hour

About £350 a week for two one-hour visits a day

Live-in care £1,260 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £70 a week less, £3,640 over a year

Live-in care near Lancashire typically £1,070 a week.

See carers near Burnley
85 live-in carers on PrimeCarers within about an hour of Lancashire

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Routes Healthcare Burnley

Routes Healthcare Burnley is a home care agency based in Burnley, in the Lancashire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Our Burnley team provides exceptional care services throughout East Lancashire, including Burnley, Padiham, Nelson, Colne, and surrounding areas. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism and people with mental health needs. Its website lists hourly visits, live-in care, sleeping nights, respite care and same-day start. It is part of Routes Healthcare, which has 11 branches in England. The agency has been registered since November 2016.

At its latest inspection, published July 2023, the CQC rated Routes Healthcare Burnley Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Routes Healthcare Burnley charges from £1,260 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is from £1,260 a week.

On how it works, the agency says: 30 minute visits, 24/7 on-call, care within 24 hours, free assessment, male or female carer on request, 15 years operating and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 262 registered home care agencies in Lancashire. Others working the same area include Complex Care Professionals, Home Instead Burnley and Beyond Homecare Limited, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Sleeping nights
  • Respite care
  • Same-day start
  • Hospital discharge
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Complex clinical care

How they work

  • 30 minute visits
  • 24/7 on-call
  • care within 24 hours
  • Free assessment
  • Male or female carer on request
  • 15 years operating

Money

  • Takes council-funded clients
  • Takes NHS Continuing Healthcare

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health

Postcode districts covered

BB1, BB10, BB11, BB12, BB18, BB4, BB5, BB6, BB7, BB8, BB9, BL0, CH41, CH42, CH43, CH44, CH45, CH46, CH47, CH48, CH49, CH60, CH61, CH62, CH63, CH64, FY3, FY5, FY6, FY7, FY8, L10, L39, L40, LA1, LA2, LA3, LA4, LA5, M34, NE1, NE11, NE12, NE13, NE15, NE16, NE17, NE2, NE20, NE28, NE3, NE4, NE5, NE6, OL11, OL12, OL13, PR1, PR2, PR25, PR26, PR3, PR4, PR5, PR6, PR7, PR8, PR9, S36, S63, S70, S71, S72, S73, S74, S75, SR3, WN8

Read from the agency's website; ring to check yours.

Registration

Brand
Routes Healthcare
Registered with CQC
November 2016
Latest CQC rating
Good (July 2023)
Council area
Lancashire
Office town
Burnley
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
from £1,260 a week
as of September 2026
From the agency's website
“Live-in care starts from £1,260 per week”
View on Routes Healthcare Burnley’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Lancashire is typically £1,070 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Routes Healthcare Burnley

How much does Routes Healthcare Burnley charge an hour?

Routes Healthcare Burnley charges from £1,260 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Routes Healthcare Burnley offer live-in care?

Yes. Routes Healthcare Burnley charges from £1,260 a week for live-in care (as of September 2026).

What is the CQC rating for Routes Healthcare Burnley?

The Care Quality Commission rated Routes Healthcare Burnley Good in July 2023. The full inspection report is on the CQC website.

Which areas does Routes Healthcare Burnley cover?

Routes Healthcare Burnley Our Burnley team provides exceptional care services throughout East Lancashire, including Burnley, Padiham, Nelson, Colne, and surrounding areas. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Routes Healthcare Burnley care for people with dementia?

Yes. Routes Healthcare Burnley is registered with the CQC to care for people living with dementia.

Other agencies covering Burnley

PrimeCarersAnother option

Choose your own carer in Burnley

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

85 live-in carers on PrimeCarers within about an hour of Lancashire
Hourly visits
£18 to £25an hour
Live-in typically £1,070 a week

Home Instead Burnley

Burnley, BB10 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeEmploys carersGold Bridge Care
Live-in care
£1,350 to £2,000 a week
Live-in £1,350 to £2,000 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

Beyond Homecare Limited

Nelson, BB9 · Covers this postcode
CQC: Not yet rated
Live-inDementiaNightsEnd of lifeEmploys carersBeyond Homecare
Rates not published
Area typical £25 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 11 Routes Healthcare branches