Complex Care Professionals

Complex Care Professionals is a home care agency based in Burnley, in the Lancashire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It We are a complex domiciliary care provider and have three locations; two locations in Greater Manchester, Tameside and Rochdale and a location in Burnley. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a learning disability or autism. Its website lists hourly visits, sleeping nights, waking nights, 24-hour care and respite care. The agency has been registered since March 2021.

At its latest inspection, published January 2023, the CQC rated Complex Care Professionals Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Complex Care Professionals has told us it charges £24.60 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in October 2026. Two visits a day of an hour each comes to about £344 a week. That is close to the typical hourly rate in Lancashire.

On how it works, the agency says: 60 minute visits, employs its carers, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 262 registered home care agencies in Lancashire. Others working the same area include Home Instead Burnley, Routes Healthcare Burnley and Beyond Homecare Limited, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.