Cheltenham

Cheltenham is a home care agency based in Cheltenham, in the Gloucestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Cheltenham office, which is our estimate rather than something the agency has told us. It is registered to care for people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Retain Healthcare, which has 3 branches in England. The agency has been registered since May 2019.

At its latest inspection, published March 2022, the CQC rated Cheltenham Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Cheltenham has not published its rates and we are still collecting figures for Gloucestershire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 166 registered home care agencies in Gloucestershire. Others working the same area include Farecare Gloucestershire Limited, Saracen Care Services Ltd and Cott's Care Solutions. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.