Hope Care Service Agency

Hope Care Service Agency is a home care agency based in Cheltenham, in the Gloucestershire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It The Hope Care Service Agency team works within the Cheltenham area and aims to cater to service users with all needs to offer a better quality of life. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, respite care and same-day start. The agency has been registered since April 2022.

At its latest inspection, published May 2023, the CQC rated Hope Care Service Agency Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Hope Care Service Agency has not published its rates and has not yet told us what they are. Home care agencies in Gloucestershire with a rate on record typically charge about £32.88 an hour and £1,638 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, free assessment and carers drive. Details like these come from the agency's own website and change, so confirm them when you call.

There are 166 registered home care agencies in Gloucestershire. Others working the same area include Saracen Care Services Ltd, Accolade Support and Care Ltd and Windrush Care, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.