Reliable Personnel Limited

Reliable Personnel Limited is a home care agency based in Morden, in the Merton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Morden office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people with a physical disability and people with a learning disability or autism. It is run by Reliable Personnel. The agency has been registered since January 2011.

At its latest inspection, published October 2019, the CQC rated Reliable Personnel Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Reliable Personnel Limited has not published its rates and we are still collecting figures for Merton. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 57 registered home care agencies in Merton. Others working the same area include Reablement Service, Supreme Care Services Limited and Ezey Care Limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.