Rela Support Services Ltd

Rela Support Services Ltd is a home care agency based in Medway, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Medway office, which is our estimate rather than something the agency has told us. It is registered to care for younger adults and people with a learning disability or autism. It is run by Rela Support Services. The agency has been registered since October 2023.

Rela Support Services Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Rela Support Services Ltd has not published its rates and we are still collecting figures for Kent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 383 registered home care agencies in Kent. Others working the same area include Making a Difference (South East) Ltd, Bumade Healthcare Services Ltd and London Care (Rogallo Place). A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.