Real Life Options- Hartlepool

Real Life Options- Hartlepool is a home care agency based in Stockton-on-Tees, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Stockton-on-Tees office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Real Life Options, which has 8 branches in England. The agency has been registered since August 2015.

At its latest inspection, published May 2020, the CQC rated Real Life Options- Hartlepool Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Real Life Options- Hartlepool has not published its rates and we are still collecting figures for Stockton-on-Tees. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 41 registered home care agencies in Stockton-on-Tees. Others working the same area include Creative Support Limited Durham Services, Creative Support Limited Teesside Services and Teesside and Redcar Outreach and Supported Living. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.