Home Instead Cleveland

Home Instead Cleveland is a home care agency based in Stockton-on-Tees, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Stockton-on-Tees office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. It is part of Home Instead, which has 145 branches in England. The agency has been registered since February 2015.

At its latest inspection, published January 2019, the CQC rated Home Instead Cleveland Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead Cleveland has not published its rates and we are still collecting figures for Stockton-on-Tees. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 41 registered home care agencies in Stockton-on-Tees. Others working the same area include Classic ResourcesUK Ltd, Care & Support Solutions and Teesside Personnel Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.