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CQC: Outstanding

Home Instead Cleveland

Office: Suite 5a, Surtees Business Centre, Bowesfield Lane, Preston Farm, Stockton-on-Tees, TS18 3HP

Our office provides care for people at home in the following areas: Stockton-on-Tees, Billingham, Thornaby-on-Tees, Ingleby Barwick, Linthorpe, Egglescliffe, Coulby Newham, Yarm, Eaglescliffe, Hemlington, Stokesley, Great Ayton, Wynyard Village, Sunningdale, Seamer, Norton, Hutton Rudby, Portrack, Wolviston, Great Broughton, Kirklevington, Urlay Nook, Teesdale, Nunthorpe, Hilton, Rudby, Carlton in Cleveland, Low Worsall, Maltby, Faceby, Fangdale Beck, Ingleby Greenhow, Little Ayton, Stainton, Picton, Crathorne, Acklam, Aislaby, Kirkby, Chop Gate, Battersby.

Home care agency · Home Instead

Hourly rate
Not published
Live-in care
£1,350 to £2,000
a week, September 2026
CQC rating
Outstanding
January 2019
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

Home Instead Cleveland's rate

Not published. Ask the agency for a written price list.

Live-in care £1,350 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Live-in care near Stockton-on-Tees typically £1,050 a week.

See carers near Stockton-on-Tees
45 live-in carers on PrimeCarers within about an hour of Stockton-on-Tees

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Home Instead Cleveland

Home Instead Cleveland is a home care agency based in Stockton-on-Tees, registered with the Care Quality Commission to provide personal care to people in their own homes. It Our office provides care for people at home in the following areas: Stockton-on-Tees, Billingham, Thornaby-on-Tees, Ingleby Barwick, Linthorpe, Egglescliffe, Coulby Newham, Yarm, Eaglescliffe, Hemlington, Stokesley, Great Ayton, Wynyard Village, Sunningdale, Seamer, Norton, Hutton Rudby, Portrack, Wolviston, Great Broughton, Kirklevington, Urlay Nook, Teesdale, Nunthorpe, Hilton, Rudby, Carlton in Cleveland, Low Worsall, Maltby, Faceby, Fangdale Beck, Ingleby Greenhow, Little Ayton, Stainton, Picton, Crathorne, Acklam, Aislaby, Kirkby, Chop Gate, Battersby. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. Its website lists hourly visits, live-in care, 24-hour care, respite care and same-day start. It is part of Home Instead, which has 145 branches in England. The agency has been registered since February 2015.

At its latest inspection, published January 2019, the CQC rated Home Instead Cleveland Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead Cleveland charges £1,350 to £2,000 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is £1,350 to £2,000 a week.

On how it works, the agency says: employs its carers, free assessment, carers drive, 20 years operating, home instead, charges for travel and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 41 registered home care agencies in Stockton-on-Tees. Others working the same area include Ther Ark Care Principles Ltd, Yarm Office and Classic ResourcesUK Ltd, 1 of which has a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • 24-hour care
  • Respite care
  • Same-day start
  • End of life care

Experience with

  • Dementia

How they work

  • Employs its carers
  • Free assessment
  • Carers drive
  • 20 years operating
  • Home Instead

Money

  • Charges for travel
  • Takes council-funded clients
  • Takes NHS Continuing Healthcare

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Mental health
  • Physical disabilities

Postcode districts covered

L32, L33, TS10, TS15, TS16, TS17, TS18, TS19, TS20, TS21, TS22, TS23

Read from the agency's website; ring to check yours.

Registration

Brand
Home Instead
Registered with CQC
February 2015
Latest CQC rating
Outstanding (January 2019)
Council area
Stockton-on-Tees
Office town
Stockton-on-Tees
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
£1,350 to £2,000 a week
as of September 2026
From the agency's website
“Live-in Care through an agency often ranges from around £1,350 to £2,000 per week in the UK”
View on Home Instead Cleveland’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Stockton-on-Tees is typically £1,050 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Home Instead Cleveland

How much does Home Instead Cleveland charge an hour?

Home Instead Cleveland charges £1,350 to £2,000 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Home Instead Cleveland offer live-in care?

Yes. Home Instead Cleveland charges £1,350 to £2,000 a week for live-in care (as of September 2026).

What is the CQC rating for Home Instead Cleveland?

The Care Quality Commission rated Home Instead Cleveland Outstanding in January 2019. The full inspection report is on the CQC website.

Which areas does Home Instead Cleveland cover?

Home Instead Cleveland Our office provides care for people at home in the following areas: Stockton-on-Tees, Billingham, Thornaby-on-Tees, Ingleby Barwick, Linthorpe, Egglescliffe, Coulby Newham, Yarm, Eaglescliffe, Hemlington, Stokesley, Great Ayton, Wynyard Village, Sunningdale, Seamer, Norton, Hutton Rudby, Portrack, Wolviston, Great Broughton, Kirklevington, Urlay Nook, Teesdale, Nunthorpe, Hilton, Rudby, Carlton in Cleveland, Low Worsall, Maltby, Faceby, Fangdale Beck, Ingleby Greenhow, Little Ayton, Stainton, Picton, Crathorne, Acklam, Aislaby, Kirkby, Chop Gate, Battersby. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Home Instead Cleveland care for people with dementia?

Yes. Home Instead Cleveland is registered with the CQC to care for people living with dementia.

Other agencies covering Stockton-on-Tees

Ther Ark Care Principles Ltd

Stockton-on-Tees, TS17 · Covers this postcode
CQC: Not yet rated
Live-inDementiaEnd of lifeEmploys carersDirect paymentsThe Ark Care Principles
Rates not published
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Stockton-on-Tees

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

45 live-in carers on PrimeCarers within about an hour of Stockton-on-Tees
Hourly visits
£18 to £25an hour
Live-in typically £1,050 a week
Yarm Office, Yarm

Yarm Office

Yarm, TS15 · Covers this postcode
CQC: Good
Live-inDementiaEnd of life30 min visitsEmploys carersLago Homecare
Hourly visits
£34 to £45 an hour
Live-in £1,600 a week
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 145 Home Instead branches