RCS Domiciliary Agency Ltd

RCS Domiciliary Agency Ltd is a home care agency based in Bishop Auckland, in the County Durham council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Bishop Auckland office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with mental health needs. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is run by RCS Domiciliary Agency. The agency has been registered since April 2023.

At its latest inspection, published September 2025, the CQC rated RCS Domiciliary Agency Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

RCS Domiciliary Agency Ltd has not published its rates and we are still collecting figures for County Durham. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: 24/7 on-call, family app or online notes, carers drive and 17 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 60 registered home care agencies in County Durham. Others working the same area include Dale Care Durham, Second to None Care Ltd and Care Matters (Homecare) Limited Darlington, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.