Ray Care Services

Ray Care Services is a home care agency based in Cambridge, in the Cambridgeshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Cambridge office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Ray Care Service. The agency has been registered since June 2020.

At its latest inspection, published October 2021, the CQC rated Ray Care Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Ray Care Services has not published its rates and we are still collecting figures for Cambridgeshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 134 registered home care agencies in Cambridgeshire. Others working the same area include City Care Services, Lead Care and Cambridge Care Solutions Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.