Compassionate Heart

Compassionate Heart is a home care agency based in Cambridge, in the Cambridgeshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Empowering comfort and enhancing care within every home in Cambridgeshire & Suffolk. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists live-in care, end of life care and companionship without personal care. The agency has been registered since February 2018.

At its latest inspection, published April 2019, the CQC rated Compassionate Heart Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Compassionate Heart has not published its rates and has not yet told us what they are. Home care agencies in Cambridgeshire with a rate on record typically charge about £28 an hour and £1,563 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: 360 minute visits. Details like these come from the agency's own website and change, so confirm them when you call.

There are 134 registered home care agencies in Cambridgeshire. Others working the same area include Join Homecare LTD, Bloomsdale Care Solutions Ltd and Med Onc Professionals Limited, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.