Pooleview Support Services

Pooleview Support Services is a home care agency based in Walsall, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Walsall office, which is our estimate rather than something the agency has told us. It is registered to care for older people, younger adults and people with a learning disability or autism. It is run by Mrs Tracie Davinia Rogers. The agency has been registered since October 2019.

At its latest inspection, published June 2022, the CQC rated Pooleview Support Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Pooleview Support Services has not published its rates and we are still collecting figures for Walsall. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 83 registered home care agencies in Walsall. Others working the same area include One Touch Quality Kare, Forever Care and SNOWDROP SUPPORT LTD. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.