Vitalitycare and Support Services

Vitalitycare and Support Services is a home care agency based in Walsall, registered with the Care Quality Commission to provide personal care to people in their own homes. It Our organization serves customers across Walsall, Wolverhampton, West Midlands, and beyond, providing homecare services tailored to their needs. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is run by Miss Nadene Maleka Davis. The agency has been registered since March 2016.

At its latest inspection, published August 2020, the CQC rated Vitalitycare and Support Services Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Vitalitycare and Support Services has told us it charges £24 to £26 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £336 a week. That is close to the typical hourly rate in Walsall.

On how it works, the agency says: employs its carers, 24/7 on-call, free assessment and 25 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 83 registered home care agencies in Walsall. Others working the same area include Care 2 U Limited, SentriCare and TLCareServices Limited, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.