Merton

Merton is a home care agency based in New Malden, in the Merton council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Samfos Health was established in 2011 and has since been supplying carefully selected staff to Hospitals and Nursing and Residential Homes in the South Yorkshire area and beyond. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. Its website lists hourly visits, live-in care, respite care and companionship without personal care. It is part of Samfos Health & Trading Company, which has 2 branches in England. The agency has been registered since June 2024.

At its latest inspection, published June 2026, the CQC rated Merton Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Merton has told us it charges £29 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in October 2026. Two visits a day of an hour each comes to about £406 a week. Live-in care is from £1,500 a week. That is about 14% above the typical hourly rate in Merton of £25.50.

On how it works, the agency says: employs its carers, 24/7 on-call, care within 7 days, free assessment, carers drive and 13 years operating. Details like these come from the agency's own website and change, so confirm them when you call.

There are 57 registered home care agencies in Merton. Others working the same area include HFH Healthcare Limited, Guardian Angel Carers Wimbledon & Kingston and Forever Good Care Ltd T/A Caremark Merton, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.