Pensal Healthcare

Pensal Healthcare is a home care agency based in Sheerness, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Sheerness office, which is our estimate rather than something the agency has told us. It is registered to care for older people and younger adults. It is run by PENSAL Services. The agency has been registered since August 2023.

Pensal Healthcare has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Pensal Healthcare has not published its rates and we are still collecting figures for Kent. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 383 registered home care agencies in Kent. Others working the same area include Neptune Solutions UK Ltd, Averley Qwara Healthcare Ltd and ApproCare. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.