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CQC: Requires improvement

ApproCare

Office: Office 6, Kent House, Charles Street, Sheerness, ME12 1TA

We provide hourly domiciliary care for clients throughout the towns of Sheppey & Sittingbourne. We provide Live-In care workers throughout Kent and the surrounding counties.

Home care agency · Mrs Emma Lumsden

Hourly rate
£12.81 to £14.25
an hour, published by the agency, September 2026
Live-in care
£900
a week, September 2026
CQC rating
Requires improvement
August 2023
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

ApproCare's stated rate
£12.81an hour

About £179 a week for two one-hour visits a day

Live-in care £900 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

A similar price, with the same carer every time and you choosing who it is.

Live-in care near Kent typically £1,110 a week.

See carers near Sheerness
36 live-in carers on PrimeCarers within about an hour of Kent

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About ApproCare

ApproCare is a home care agency based in Sheerness, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It We provide hourly domiciliary care for clients throughout the towns of Sheppey & Sittingbourne. We provide Live-In care workers throughout Kent and the surrounding counties. It is registered to care for older people, people living with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and 24-hour care. It is run by Mrs Emma Lumsden. The agency has been registered since October 2013.

At its latest inspection, published August 2023, the CQC rated ApproCare Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

ApproCare charges £12.81 to £14.25 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £179 a week. Live-in care is £900 a week. That is about 50% below the typical hourly rate in Kent of £25.50.

On how it works, the agency says: 30 minute visits, free assessment, takes direct payments, takes council-funded clients and takes nhs continuing healthcare. Details like these come from the agency's own website and change, so confirm them when you call.

There are 383 registered home care agencies in Kent. Others working the same area include River Stone (UK) Limited, Cartref Homes Supported Living Scheme and Boldglen Limited Medway Swale, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Hourly visits
  • Live-in care
  • Sleeping nights
  • Waking nights
  • 24-hour care
  • Respite care
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia
  • Learning disability
  • Mental health
  • Physical disability
  • Complex clinical care

How they work

  • 30 minute visits
  • Free assessment

Money

  • Takes direct payments
  • Takes council-funded clients
  • Takes NHS Continuing Healthcare

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

BR8, CT1, CT10, CT11, CT12, CT13, CT14, CT15, CT16, CT17, CT18, CT19, CT2, CT20, CT21, CT3, CT4, CT5, CT6, CT7, CT8, CT9, DA1, DA11, DA12, DA13, DA2, DA3, DA4, DA9, ME1, ME10, ME12, ME13, ME14, ME15, ME16, ME17, ME19, ME2, ME20, ME5, ME6, ME9, TN1, TN10, TN11, TN12, TN13, TN14, TN15, TN16, TN17, TN18, TN2, TN23, TN24, TN25, TN26, TN27, TN28, TN29, TN3, TN30, TN4, TN8, TN9

Read from the agency's website; ring to check yours.

Registration

Registered with CQC
October 2013
Latest CQC rating
Requires improvement (August 2023)
Council area
Kent
Office town
Sheerness
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Hourly visits
£12.81 to £14.25 an hour
as of September 2026
From the agency's website
“Community Carer Sheppey £12.81 - £14.25ph”
View on ApproCare’s website
Live-in care
£900 a week
as of September 2026
From the agency's website
“Live in Carer Kent Circa £900 per week”
View on ApproCare’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Kent is typically £1,110 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about ApproCare

How much does ApproCare charge an hour?

ApproCare charges £12.81 to £14.25 an hour for hourly visits (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does ApproCare offer live-in care?

Yes. ApproCare charges £900 a week for live-in care (as of September 2026).

What is the CQC rating for ApproCare?

The Care Quality Commission rated ApproCare Requires improvement in August 2023. The full inspection report is on the CQC website.

Which areas does ApproCare cover?

ApproCare We provide hourly domiciliary care for clients throughout the towns of Sheppey & Sittingbourne. We provide Live-In care workers throughout Kent and the surrounding counties. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does ApproCare care for people with dementia?

Yes. ApproCare is registered with the CQC to care for people living with dementia.

Other agencies covering Sheerness

River Stone (UK) Limited, Sittingbourne

River Stone (UK) Limited

Sittingbourne, ME10 · Covers this postcode
CQC: Good
Rates not published
Area typical £25.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Sheerness

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

36 live-in carers on PrimeCarers within about an hour of Kent
Hourly visits
£18 to £25an hour
Live-in typically £1,110 a week

Boldglen Limited Medway Swale

Sittingbourne, ME10 · Covers this postcode
CQC: Requires improvement
DementiaEmploys carersBoldglen
Rates not published
Area typical £25.50 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour