Pasand Care Services Limited (Home Instead)

Pasand Care Services Limited (Home Instead) is a home care agency based in Newcastle, in the Staffordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Newcastle office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is part of Home Instead, which has 145 branches in England. The agency has been registered since May 2011.

At its latest inspection, published September 2019, the CQC rated Pasand Care Services Limited (Home Instead) Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Pasand Care Services Limited (Home Instead) has not published its rates and we are still collecting figures for Staffordshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 168 registered home care agencies in Staffordshire. Others working the same area include Belong at Home Newcastle-under-Lyme, MHS Care Limited and The Independence at Home Service. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.