Agincare UK Newcastle under Lyme

Agincare UK Newcastle under Lyme is a home care agency based in Newcastle-under-Lyme, in the Staffordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Newcastle-under-Lyme office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of Agincare, which has 41 branches in England. The agency has been registered since August 2011.

At its latest inspection, published March 2020, the CQC rated Agincare UK Newcastle under Lyme Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Agincare UK Newcastle under Lyme has not published its rates and we are still collecting figures for Staffordshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 168 registered home care agencies in Staffordshire. Others working the same area include Optimal Healthcare Limited, Absolute Care 4U – Main Office and Aquila Supported Living Services Ltd. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.