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CQC: Requires improvement

Agincare UK Newcastle under Lyme

Office: 3rd Floor Copthall House, Nelson Place, Newcastle-under-Lyme, ST5 1EZ

Covers Bristol, Devon, Dorset, East Sussex, Gloucestershire, Hampshire, Herefordshire, Kent, Nottinghamshire, Oxfordshire, Staffordshire, Surrey, West Sussex, Worcestershire, Yorkshire, Bournemouth, Manchester, Norfolk, North Yorkshire, Wiltshire, Essex, Leicestershire, Lincolnshire, London, Somerset, South Yorkshire.

Home care agency · Agincare

Hourly rate
Not published
area typical £24.80
Live-in care
from £695
a week, September 2026
CQC rating
Requires improvement
March 2020
Family reviews
None yet
be the first

Compare with a carer you choose through PrimeCarers

The typical agency in Staffordshire
£24.80an hour

About £347 a week for two one-hour visits a day

Live-in care £695 a week

PrimeCarersA self-employed carer you choose
£18 to £25an hour

Typically £20, about £280 a week for the same visits

Your own carer could cost about £67 a week less, £3,494 over a year

Live-in care near Staffordshire typically £1,060 a week.

See carers near Newcastle-under-Lyme
100+ live-in carers on PrimeCarers within about an hour of Staffordshire

PrimeCarers runs this site. Carers on it are self-employed and set their own rates. Every carer has had an enhanced DBS check within the last 2 years, ID and right-to-work checks and an online interview. Their skills and training are for you to check with them.

About Agincare UK Newcastle under Lyme

Agincare UK Newcastle under Lyme is a home care agency based in Newcastle-under-Lyme, in the Staffordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Covers Bristol, Devon, Dorset, East Sussex, Gloucestershire, Hampshire, Herefordshire, Kent, Nottinghamshire, Oxfordshire, Staffordshire, Surrey, West Sussex, Worcestershire, Yorkshire, Bournemouth, Manchester, Norfolk, North Yorkshire, Wiltshire, Essex, Leicestershire, Lincolnshire, London, Somerset, South Yorkshire. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists live-in care, respite care, end of life care and companionship without personal care. It is part of Agincare, which has 41 branches in England. The agency has been registered since August 2011.

At its latest inspection, published March 2020, the CQC rated Agincare UK Newcastle under Lyme Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Agincare UK Newcastle under Lyme charges from £695 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is from £695 a week.

On how it works, the agency says: employs its carers, free assessment and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 168 registered home care agencies in Staffordshire. Others working the same area include Evolving Care Ltd NUL, Prestige Nursing & Care Stoke on Trent and St Dominic's Court, 3 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.

Care offered

  • Live-in care
  • Respite care
  • End of life care
  • Companionship without personal care

Experience with

  • Dementia
  • Parkinson's
  • Stroke recovery
  • Complex clinical care
  • Nurse-led

How they work

  • Employs its carers
  • Free assessment

Money

  • Private clients only

Read from the agency’s own website. Details change; check when you call.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Postcode districts covered

BA14, BH22, BH24, BH25, BH6, BH8, BN11, BN13, BN16, BN17, BN20, BN21, BN25, BN27, BS15, BS16, BS5, CM7, CO15, CO3, CO4, CO6, CO7, CO9, CR3, CT14, CT16, CT20, CT21, CT6, CT9, DE13, DE15, DN21, DN22, DT4, DY10, E11, E4, EX2, EX39, EX8, GL1, GL2, GL4, GL51, GL6, GU15, GU26, GU34, HG1, HG2, LE12, LE18, LE67, LE9, LN11, LN12, LN4, LN5, LN6, M41, M9, ME12, ME16, N13, NG15, NG16, NG17, NG18, NG19, NG2, NG21, NG34, NG9, NR12, NR13, NR31, NR7, NR8, PE11, PE12, PE21, PO12, PO14, PO16, PO20, PO21, PO22, PO8, PO9, RH1, RH10, RH12, RH15, RH16, RH6, SE18, SE6, SM7, SN15, SO30, SO31, SO40, SP1, ST5, SW16, TA1, TA8, TN34, TN38, TN39, TN40, TQ12, TQ14, WR14, WR2, WS15, YO12, YO8

Read from the agency's website; ring to check yours.

Registration

Brand
Agincare
Registered with CQC
August 2011
Latest CQC rating
Requires improvement (March 2020)
Council area
Staffordshire
Read the full CQC inspection report

Rates

Rates depend on the time of day, the day of the week and what the visit involves. Always ask for the full price list.

Type of careRate
Live-in care
from £695 a week
as of September 2026
From the agency's website
“Our live-in care service starts from £695 per week”
View on Agincare UK Newcastle under Lyme’s website
Live-in care for a couple
from £1,400 a week
as of September 2026
From the agency's website
“live-in care for couples service ... from £1400 per week”
View on Agincare UK Newcastle under Lyme’s website

For comparison, a self-employed carer through PrimeCarers charges £18 to £25 an hour, and live-in care near Staffordshire is typically £1,060 a week.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Agincare UK Newcastle under Lyme

How much does Agincare UK Newcastle under Lyme charge an hour?

Agincare UK Newcastle under Lyme charges from £695 a week for live-in care (as of September 2026). Rates depend on the time of day, the day of the week and what the visit involves, so confirm the current price list with the agency.

Does Agincare UK Newcastle under Lyme offer live-in care?

Yes. Agincare UK Newcastle under Lyme charges from £695 a week for live-in care (as of September 2026).

What is the CQC rating for Agincare UK Newcastle under Lyme?

The Care Quality Commission rated Agincare UK Newcastle under Lyme Requires improvement in March 2020. The full inspection report is on the CQC website.

Which areas does Agincare UK Newcastle under Lyme cover?

Agincare UK Newcastle under Lyme Covers Bristol, Devon, Dorset, East Sussex, Gloucestershire, Hampshire, Herefordshire, Kent, Nottinghamshire, Oxfordshire, Staffordshire, Surrey, West Sussex, Worcestershire, Yorkshire, Bournemouth, Manchester, Norfolk, North Yorkshire, Wiltshire, Essex, Leicestershire, Lincolnshire, London, Somerset, South Yorkshire. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Agincare UK Newcastle under Lyme care for people with dementia?

Yes. Agincare UK Newcastle under Lyme is registered with the CQC to care for people living with dementia.

Other agencies covering Newcastle-under-Lyme

Evolving Care Ltd NUL

Newcastle, ST5 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeEvolving Care
Rates not published
Area typical £24.80 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour
PrimeCarersAnother option

Choose your own carer in Newcastle-under-Lyme

Self-employed carers with their rate, experience and reviews on their profile. You pick who to talk to, and the same carer comes every time.

100+ live-in carers on PrimeCarers within about an hour of Staffordshire
Hourly visits
£18 to £25an hour
Live-in typically £1,060 a week
Prestige Nursing & Care Stoke on Trent, Stoke-on-Trent

Prestige Nursing & Care Stoke on Trent

Stoke-on-Trent, ST4 · Covers this postcode
CQC: Good
Live-inDementiaEnd of lifeEmploys carersHalifax
Rates not published
Area typical £24.80 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

St Dominic's Court

Stoke-on-Trent, ST4 · Covers this postcode
CQC: Good
DementiaNights30 min visitsEmploys carersDirect paymentsKey 2 Care
Rates not published
Area typical £24.80 an hour
No reviews yet
Or your own carer through PrimeCarers: £18 to £25 an hour

See all 41 Agincare branches