Ontime Response Healthcare Ltd Norfolk

Ontime Response Healthcare Ltd Norfolk is a home care agency based in King'S Lynn, in the Norfolk council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its King'S Lynn office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability and people with a sensory impairment. It is part of Ontime Response Healthcare, which has 3 branches in England. The agency has been registered since August 2023.

At its latest inspection, published April 2026, the CQC rated Ontime Response Healthcare Ltd Norfolk Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Ontime Response Healthcare Ltd Norfolk has not published its rates and we are still collecting figures for Norfolk. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 175 registered home care agencies in Norfolk. Others working the same area include Heacham Office, Yourlife (Hunstanton) and Bluebell Support Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.