On Time Care Ltd

On Time Care Ltd is a home care agency based in Basingstoke, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Basingstoke office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by On Time Care. The agency has been registered since March 2022.

At its latest inspection, published November 2025, the CQC rated On Time Care Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

On Time Care Ltd has not published its rates and has not yet told us what they are. Home care agencies in Hampshire with a rate on record typically charge about £30 an hour and £1,500 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 331 registered home care agencies in Hampshire. Others working the same area include Caremark Basingstoke and Deane, Mercy Care Services Ltd and Alina Homecare Winchester & Basingstoke, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.