Mercy Care Services Ltd

Mercy Care Services Ltd is a home care agency based in Basingstoke, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Basingstoke office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults and people with a physical disability. It is run by Mercy Care Services. The agency has been registered since May 2025.

Mercy Care Services Ltd has not yet received a CQC rating. This is normal for a newly registered agency; the CQC usually inspects within its first year or so.

Mercy Care Services Ltd has not published its rates and we are still collecting figures for Hampshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 331 registered home care agencies in Hampshire. Others working the same area include Hampshire, New Beginnings Healthcare Services Ltd and 24/7 Exceptional care limited. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.