Official Care Newcastle

Official Care Newcastle is a home care agency based in Gateshead, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Gateshead office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights, waking nights and respite care. It is run by Official Care. The agency has been registered since August 2019.

At its latest inspection, published August 2021, the CQC rated Official Care Newcastle Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Official Care Newcastle charges £17.87 an hour for hourly visits, a figure published on the agency's own website in September 2026. Two visits a day of an hour each comes to about £250 a week.

On how it works, the agency says: 60 minute visits, introduces self-employed carers and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 41 registered home care agencies in Gateshead. Others working the same area include Newcastle (Extra Care/Homecare), Boomerang Healthcare Ltd and KM Home Support, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.