New Shepherd Care Limited

New Shepherd Care Limited is a home care agency based in Watford, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Watford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by New Shepherd Care. The agency has been registered since February 2019.

At its latest inspection, published December 2021, the CQC rated New Shepherd Care Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

New Shepherd Care Limited has not published its rates and has not yet told us what they are. Home care agencies in Hertfordshire with a rate on record typically charge about £28.25 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include Drama Room, Walfinch Watford and Hemel Hempstead and GoodOaks Homecare – Watford, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.