New Shepherd Care Limited

New Shepherd Care Limited is a home care agency based in Watford, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Watford office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. It is run by New Shepherd Care. The agency has been registered since February 2019.

At its latest inspection, published December 2021, the CQC rated New Shepherd Care Limited Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

New Shepherd Care Limited has not published its rates and we are still collecting figures for Hertfordshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include Drama Room, Deway Care Limited and Walfinch Watford and Hemel Hempstead. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.