Drama Room

Drama Room is a home care agency based in Watford, in the Hertfordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It we have covered a good portion of our Watford community, Three Rivers and St Albans. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. Its website lists hourly visits, live-in care, 24-hour care, respite care and end of life care. It is run by Choice Global. The agency has been registered since November 2017.

At its latest inspection, published November 2023, the CQC rated Drama Room Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Drama Room has not published its rates and has not yet told us what they are. Home care agencies in Hertfordshire with a rate on record typically charge about £28.25 an hour and £1,475 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

On how it works, the agency says: employs its carers, 24/7 on-call, care within 7 days, free assessment and private clients only. Details like these come from the agency's own website and change, so confirm them when you call.

There are 318 registered home care agencies in Hertfordshire. Others working the same area include GoodOaks Homecare – Watford, Walfinch Watford and Hemel Hempstead and Ambrosial services, 5 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.