Mill Rise Village

Mill Rise Village is a home care agency based in Newcastle, in the Staffordshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Newcastle office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. It is part of Nexxus Trading Services, which has 3 branches in England. The agency has been registered since November 2020.

At its latest inspection, published October 2019, the CQC rated Mill Rise Village Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Mill Rise Village has not published its rates and we are still collecting figures for Staffordshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 168 registered home care agencies in Staffordshire. Others working the same area include Evolving Care Ltd NUL, City and County Healthcare Group Stoke on Trent and Stoke. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.