Mercy Home Care Services Ltd

Mercy Home Care Services Ltd is a home care agency based in Basingstoke, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Mercy Home Care Services is a new privately owned company that is dedicated to providing high quality and safe home care services to Basingstoke and Dean Borough. We are committed to providing the highest quality of home care in the surrounding areas of the borough which include, Basingstoke, Tadley, Hook, Winkenbury etc. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, live-in care, sleeping nights and companionship without personal care. It is run by Mercy Home Care Services. The agency has been registered since February 2019.

At its latest inspection, published February 2020, the CQC rated Mercy Home Care Services Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Mercy Home Care Services Ltd has told us it charges £24.66 an hour for hourly visits, a figure reported to us by the agency, so treat it as a guide rather than a quote, in September 2026. Two visits a day of an hour each comes to about £345 a week. That is about 18% below the typical hourly rate in Hampshire of £30.

On how it works, the agency says: 30 minute visits, 24/7 on-call, family app or online notes and takes direct payments. Details like these come from the agency's own website and change, so confirm them when you call.

There are 331 registered home care agencies in Hampshire. Others working the same area include Alina Homecare Winchester & Basingstoke, All Care (GB) Limited Mid Hants and Mercy Care Services Ltd, 4 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.