Mercy Home Care Services Ltd

Mercy Home Care Services Ltd is a home care agency based in Basingstoke, in the Hampshire council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Basingstoke office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Mercy Home Care Services. The agency has been registered since February 2019.

At its latest inspection, published February 2020, the CQC rated Mercy Home Care Services Ltd Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Mercy Home Care Services Ltd has not published its rates and we are still collecting figures for Hampshire. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 331 registered home care agencies in Hampshire. Others working the same area include Maycare, JRKD Care Services Limited and Right at Home Basingstoke & District. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.