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CQC: Requires improvement

Mercy & Clara Healthcare Ltd

Office: Unit 4 Big Padlock Storage, Dairy Business Park, Ellis Ashton Street, Liverpool, L36 6BJ

Most likely works within about 16 miles of its Liverpool office, which is our estimate rather than something the agency has told us.

Home care agency · Mercy & Clara Healthcare

Hourly rate
Not published
Live-in care
CQC rating
Requires improvement
August 2025
Family reviews
None yet
be the first

About Mercy & Clara Healthcare Ltd

Mercy & Clara Healthcare Ltd is a home care agency based in Liverpool, in the Knowsley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 16 miles of its Liverpool office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is run by Mercy & Clara Healthcare. The agency has been registered since October 2019.

At its latest inspection, published August 2025, the CQC rated Mercy & Clara Healthcare Ltd Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

Mercy & Clara Healthcare Ltd has not published its rates and we are still collecting figures for Knowsley. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 23 registered home care agencies in Knowsley. Others working the same area include Utopia Social Care, Heron Care Limited and Victoria Community Care. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.

Registered with the CQC for

  • Older people
  • Dementia
  • Younger adults
  • Learning disabilities
  • Mental health
  • Physical disabilities
  • Sensory impairment

Registration

Registered with CQC
October 2019
Latest CQC rating
Requires improvement (August 2025)
Council area
Knowsley
Office town
Liverpool
Read the full CQC inspection report

Rates

Mercy & Clara Healthcare Ltd has not published its rates and has not yet told us what they are.

Reviews

No reviews yet. If you know this agency, yours would be the first and would help other families.

Common questions about Mercy & Clara Healthcare Ltd

How much does Mercy & Clara Healthcare Ltd charge an hour?

Mercy & Clara Healthcare Ltd has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.

Does Mercy & Clara Healthcare Ltd offer live-in care?

Mercy & Clara Healthcare Ltd does not list live-in care on its website as far as we can see. If you need live-in care, filter the Knowsley listing for agencies that offer it.

What is the CQC rating for Mercy & Clara Healthcare Ltd?

The Care Quality Commission rated Mercy & Clara Healthcare Ltd Requires improvement in August 2025. The full inspection report is on the CQC website.

Which areas does Mercy & Clara Healthcare Ltd cover?

Mercy & Clara Healthcare Ltd most likely works within about 16 miles of its Liverpool office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

Does Mercy & Clara Healthcare Ltd care for people with dementia?

Yes. Mercy & Clara Healthcare Ltd is registered with the CQC to care for people living with dementia.

Other agencies covering Liverpool