Victoria Community Care

Victoria Community Care is a home care agency based in Prescot, in the Knowsley council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It Victoria Community Care Limited, providing quality, personal care to older people, vulnerable adults, people with dementia, sensory impairment, physical disabilities, HIV/Aids, adults with mental health problems and learning difficulties, terminally ill and recovering from illness in the Liverpool, Huyton, Roby, Page Moss, Knowsley, Prescot, St Helens, Whiston, Rainhill, Belle Vale, Woolton, Netherley, Hunts Cross, and Gateacre areas. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Its website lists hourly visits, sleeping nights, respite care, end of life care and companionship without personal care. The agency has been registered since January 2011.

At its latest inspection, published November 2018, the CQC rated Victoria Community Care Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Victoria Community Care has not published its rates and we are still collecting figures for Knowsley. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

On how it works, the agency says: employs its carers, 28 years operating, takes direct payments and takes council-funded clients. Details like these come from the agency's own website and change, so confirm them when you call.

There are 23 registered home care agencies in Knowsley. Others working the same area include Best Care Liverpool Limited, Quartz Care Limited and Platinum Express Care Plus Ltd, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.