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CQC: Requires improvement

London Care (Rochester)

Office: Ground Floor, Stirling House, Culpeper Close, Medway City Estate, Rochester, ME2 4HN

Most likely works within about 9 miles of its Rochester office, which is our estimate rather than something the agency has told us.

Home care agency · City and County Healthcare Group

Hourly rate
Not published
Live-in care
CQC rating
Requires improvement
October 2025
Family reviews
None yet
be the first

About London Care (Rochester)

London Care (Rochester) is a home care agency based in Rochester, in the Medway council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Rochester office, which is our estimate rather than something the agency has told us. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since February 2014.

At its latest inspection, published October 2025, the CQC rated London Care (Rochester) Requires improvement, which means the CQC found the service was not performing as well as it should and told it how to improve. Ratings can change after a new inspection, so read the CQC report before you decide.

London Care (Rochester) has not published its rates and we are still collecting figures for Medway. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 102 registered home care agencies in Medway. Others working the same area include Prudent Domiciliary Care Limited (PBG), Everycare (Medway/Swale) Limited and Victory Locum Limited Kent. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.

Registered with the CQC for

    Registration

    Brand
    City and County Healthcare Group
    Registered with CQC
    February 2014
    Latest CQC rating
    Requires improvement (October 2025)
    Council area
    Medway
    Office town
    Rochester
    Read the full CQC inspection report

    Rates

    London Care (Rochester) has not published its rates and has not yet told us what they are.

    Reviews

    No reviews yet. If you know this agency, yours would be the first and would help other families.

    Common questions about London Care (Rochester)

    How much does London Care (Rochester) charge an hour?

    London Care (Rochester) has not published its rates. Across England home care agencies usually charge £26 to £36 an hour. Ask the agency for a written price list.

    Does London Care (Rochester) offer live-in care?

    London Care (Rochester) does not list live-in care on its website as far as we can see. If you need live-in care, filter the Medway listing for agencies that offer it.

    What is the CQC rating for London Care (Rochester)?

    The Care Quality Commission rated London Care (Rochester) Requires improvement in October 2025. The full inspection report is on the CQC website.

    Which areas does London Care (Rochester) cover?

    London Care (Rochester) most likely works within about 9 miles of its Rochester office, which is our estimate rather than something the agency has told us. If your postcode is on the edge of that, ring and ask: most agencies will travel a little further for a regular package of visits.

    Does London Care (Rochester) care for people with dementia?

    London Care (Rochester) is not registered with the CQC for dementia care. If that is needed, filter the Medway listing for agencies that are.

    Other agencies covering Rochester

    See all 158 City and County Healthcare Group branches