City and County Healthcare Group Whitehaven

City and County Healthcare Group Whitehaven is a home care agency based in Whitehaven, in the Cumberland council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 9 miles of its Whitehaven office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is part of City and County Healthcare Group, which has 158 branches in England. The agency has been registered since March 2015.

At its latest inspection, published June 2023, the CQC rated City and County Healthcare Group Whitehaven Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

City and County Healthcare Group Whitehaven has not published its rates and we are still collecting figures for Cumberland. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 58 registered home care agencies in Cumberland. Others working the same area include Whitehaven, Blue Ocean Services Whitehaven and Cumbria. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.