Home Instead Senior Care

Home Instead Senior Care is a home care agency based in New Malden, in the Kingston upon Thames council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its New Malden office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. It is part of Home Instead, which has 145 branches in England. The agency has been registered since November 2015.

At its latest inspection, published December 2020, the CQC rated Home Instead Senior Care Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead Senior Care has not published its rates and we are still collecting figures for Kingston upon Thames. Across England agencies usually charge £26 to £36 an hour for visits and £1,200 to £1,750 a week for live-in care. Ask for a written price list that shows the weekend and bank holiday rates and the shortest visit they will do.

There are 42 registered home care agencies in Kingston upon Thames. Others working the same area include Jardine Care Limited t/a Home Instead Senior Care, Aid With Care Limited and Concord Care Services. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care from about £1,120 a week.