Home Instead Senior Care

Home Instead Senior Care is a home care agency based in New Malden, in the Kingston upon Thames council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its New Malden office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. Its website lists live-in care, 24-hour care, respite care, same-day start and end of life care. It is part of Home Instead, which has 145 branches in England. The agency has been registered since November 2015.

At its latest inspection, published December 2020, the CQC rated Home Instead Senior Care Outstanding, which means the CQC found the service performing exceptionally well. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead Senior Care charges £1,350 to £2,000 a week for live-in care, a figure published on the agency's own website in September 2026. Live-in care is £1,350 to £2,000 a week.

There are 42 registered home care agencies in Kingston upon Thames. Others working the same area include Merton, Guardian Angel Carers Wimbledon & Kingston and Comfort Care At Home, 6 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.