Home Instead Canterbury

Home Instead Canterbury is a home care agency based in Faversham, in the Kent council area, registered with the Care Quality Commission to provide personal care to people in their own homes. It most likely works within about 6 miles of its Faversham office, which is our estimate rather than something the agency has told us. It is registered to care for older people, people living with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. It is run by Open Arms Care. The agency has been registered since January 2022.

At its latest inspection, published May 2023, the CQC rated Home Instead Canterbury Good, which means the CQC found the service performing well and meeting its expectations. Ratings can change after a new inspection, so read the CQC report before you decide.

Home Instead Canterbury has not published its rates and has not yet told us what they are. Home care agencies in Kent with a rate on record typically charge about £25.50 an hour and £1,375 a week for live-in care, so expect a figure in that range and ask for a written price list that shows weekend and bank holiday rates.

There are 383 registered home care agencies in Kent. Others working the same area include Avante Home Care and Support Service, No Place Like Home and Expertise Homecare Ashford and Canterbury, 2 of which have a rate on record. A self-employed carer found through PrimeCarers charges £18 to £25 an hour, and live-in care typically about £1,120 a week across England.